What is Website Uptime/Downtime Monitoring?

Published on by Marlyn S. Bogdan

Website monitoring is the process of ensuring that the end users of a website or a web application are using the website without any difficulties. It is commonly used to ensure website uptime and performance as expected to ensure that the end users can interact. Uptime monitoring therefore, gives website monitoring and companies an opportunity to frequently monitor their website, server uptime or downtime, and analyze how it responds. Server uptime or downtime monitoring can be done from different parts of the world to a specific website in order identify any errors. The results from the monitoring and is often reported in form of graphs, charts, and reports. When an error is identified, an alert is sent to network administrators or webmasters through email, SNMP trap, SMS, pager, or phone. The alert may include diagnostic information, which will be used to correct the error as soon as possible. Uptime monitoring can be done either internally or externally. Internal monitoring is the one that uses the inside corporate firewall to detect server uptime/downtime, while external monitoring third party like end users to ensure that the website is performing as expected. Internal website monitoring is done by hardware applications. External server uptime/downtime monitoring uses offsite solution to ping a website at specified intervals so as to provide webmasters with notifications.

Causes of Website Downtime

There are several causes of website downtime. It is important to correct website downtime as soon as possible, because a website that is consistently experiencing downtime or it is unavailable can cause a lot of burden to both the webmasters and the end users. The end result of this will be losing traffic and revenues for the website due to end users abandoning the website. One of the most common causes of website downtime is poor quality of website hosting (you can read more about this on WebHostingBuddy). This is caused by overselling servers, and allowing spammers to sign up with hog server resources or several accounts. If you want to ensure that you're alerted about problems like this, you should test out a monitoring solution like Uptime Pal or New Relic. Other common causes of website downtime include DNS problems, DDoS attacks, CMS issues, and breaches or hackers.